Business English Consultant

Preply.com

Delivered over 9,000 hours of personalized lessons to more than 850 students and trainees, specialising in conversational skills, business English, and interview preparation.

Designed and implemented customised, engaging lesson plans to enhance fluency, expand vocabulary, and boost confidence, achieving a 95% student success rate in meeting language goals.

Conducted comprehensive needs assessments to tailor lessons for individual objectives, including business communication, travel preparation, and personal development.

Rescheduled lessons in less than 10% of cases, while maintaining a 0% cancellation rate and 0% missed lessons, ensuring consistency and reliability.

Achieved an average review rating of 4.9/5 from 156 reviews, reflecting consistent excellence in instruction and student satisfaction.

Leveraged technology to deliver efficient online lessons, track progress, and provide flexible scheduling, ensuring accessibility for international clients across various time zones.

Fostered strong rapport with students from diverse cultural backgrounds, supporting measurable progress in career advancement and personal development.

Consistently earned high ratings and positive feedback for delivering high-quality, adaptable, and results-driven instruction.

Senior Legal Officer and Senior Collections Specialist

HKDC, UAE

Managed legal operations and strategic collections, ensuring 100% compliance with regulations while driving efficient debt recovery processes.

Reviewed and negotiated over 200 contracts, providing actionable insights to senior management on contract disputes, risk management, and legal strategy.

Spearheaded collections strategies that reduced overdue accounts by 30%, improved cash flow, and enhanced overall financial stability.

Trained and mentored a team of 10+ employees, boosting team efficiency by 25% and cultivating a culture of compliance and operational excellence.

Strengthened client relationships by resolving 95%+ of disputes, demonstrating strong communication, negotiation, and problem- solving skills.

Managed legal operations and strategic collections, ensuring 100%

Collaborated with cross-functional teams to implement scalable processes, driving operational improvements and aligning team efforts with business goals.

Key Achievements:

Reduced overdue accounts by 30%, directly contributing to improved financial performance.

Improved team productivity by 25% through targeted training and process optimisation.

Developed expertise in stakeholder management, risk assessment, and process efficiency, laying a strong foundation for consulting roles.

Human Resources Assistant Manager and Training Coordinator

140 Online Business Guide

Managed daily HR operations for a team of 300+ employees, ensuring 100% compliance with internal policies and local labor laws. Led recruitment and onboarding for over 50 new hires annually, reducing time-to-hire by 20%. Delivered training on leadership, communication, customer service, and sales to 150+ employees, resulting in a 15% increase in team performance. Developed training materials, achieving a 95% satisfaction rate on program effectiveness. Supported performance management, providing feedback and coaching that improved employee retention by 10%. Maintained employee records for 300+ staff and resolved HR issues, reducing complaints by 25% through proactive conflict management.

Computer Teacher & IT Specialist

Al Retaj Schools & Nermin Ismail Schools

Instructed over 200 students on essential computer skills, including software usage, coding, and online research, improving digital proficiency by 40%. Provided ongoing technical support, maintaining school IT systems, ensuring 99% system uptime. Collaborated with 15+ teachers to integrate technology into curricula, resulting in a 25% increase in student engagement and digital literacy. Enhanced students' technology skills, contributing to a 30% improvement in performance on tech-related assessments.

Assistant Manager & Immigration Training Coordinator

Canadian Management Consultants

EOversaw immigration services, handling over 500 visa and residency cases annually, and developed training programs for 10+ new consultants. Created educational materials that reduced onboarding time by 30%. Mentored new hires, resulting in a 15% increase in client satisfaction ratings. Coordinated training initiatives that enhanced team efficiency by 20%, contributing to a 25% improvement in overall service delivery and client retention.

Lawyer & Legal Training Coordinator

Alaa Haridy Office

Hello, I'm Denny, a seasoned product developer with a passion for crafting innovative solutions. I've honed my skills over years of hands-on experience in the industry.

Telemarketer & Training Coordinator

Bluetone Telecommunications

Generated $500,000 in sales through outbound telemarketing, achieving a 20% increase in conversion rates. Led training initiatives for 50+ new hires and existing staff, improving team performance and productivity by 15%, while maintaining a 90% retention rate for trained employees

Sales Representative & Training Specialist

Asma Group

Educated over 500 clients on product features, executing tailored sales strategies that increased customer understanding by 30%. Provided post-sale support and delivered training sessions to enhance product utilization, achieving a 95% satisfaction rate and a 20% increase in product adoption.

Master in Artificial Intelligence for Business

EU Business School

Doctoral of Business Administration

Arab Academy

Master of Business Administration "MBA"

Arab Academy

Human Resource Management

American University

Bachelor in Law

Beirut Arab University